Tutorial Videos
Frequently Asked Questions (FAQ)
All usernames require a established account with OSC. If you do not currently have an account with OSC, you can fill out an account application here: Account Application
If you currently have an establised account with OSC, you can fill out a username request here: Request a username
For any additional questions on setting up a username online with osc, please contact storefront@oxyserv.com
No, you cannot checkout as a guest online. All usernames require an established account with OSC. To set up an account, fill out the credit application here: Account Application
If you would like to make a purchase without setting up a credit account, please visit on one our retail locations: Locations
Yes! You can set up as many usernames as you need to access your account
Contact storefront@oxyserv.com or fill out the username request HERE to request additional usernames
Yes, there is an approval process available! Set up admin users who can approve/edit/deny orders before they submit to OSC. Approvers also can add a PO to the order before it is submitted
Contact storefront@oxyserv.com for more information on the apprvoal process
Yes you can! OSC currently only accepts credit cards for online invoice payments(a 3% surcharge will be applied to all credit card transactions at time of processing)
To view your invoices online, sign into your account and click Your Account > Invoice History. This will open a page with all of your account invoices, including invoices that have been paid already
Under Payment Status, select Unpaid Invoices. Click the checkbox to the right of any invoice you would like to pay (you can pay multiple invoices at once online)
Once all of the invoices you would like to pay are checked, click Pay Now. This will open the credit card processing screen where you can enter your credit card information
For additional invoice payment options, please contact accountsreceivable@oxyserv.com
OSC offers a few different shipping options online for your orders:
Truck Delivery will ship your order on a OSC Truck (these orders will be delivered on your scheduled delivery day unless otherwise noted at checkout)
UPS and SpeeDee are also available as shipping options for applicable items (actual shipping charges will be added at time of invoicing)
OSC also offers a Will Call pick up option if you would prefer to pick up your order at your local OSC location
Yes! You can place orders for your gas cylinders* (even if you have customer owned cylinders!)
*Some gases may not be avaiable online. If your gas is not found online, please reach out to your OSC Sales Rep
Bulk Gas deliveries are not available to schedule online. Contact your OSC Sales Rep with any questions regarding bulk gas delivery
Yes! Dry Ice is available to order online! View OSC's Dry Ice HERE
OSC Dry Ice is made fresh to order, please have your orders in by 2pm the day before your scheduled delivery day. Off day and late orders may incur additional delivery fees
Dry Ice orders cancelled within 24 hours of their scheduled delivery date will be charged the full order amount. Orders cancelled before 24 hours of their scheduled delivery date will not be charged to the customer
You can always add a note with those item number(s) and the quantity you need added to your order at checkout. OSC will then update your order and resend you a updated order confirmation
You can also contact storefront@oxyserv.com or OSC Sales Rep with the item number(s) that are not appearing for you and we will take a look into those items for you
Yes, you can export those lists if you would like to
Once you are signed in, on the Quicklist page, click the triple dot option to the right of the Quicklist you would like to export and click 'Email List'. This will email that quicklist to the email associated with that username
You can also email the list by clicking onto the Quicklist name and then clicking the 'Email Quicklist' icon at the top right of that Quicklist
OSC has most gas SDS sheets available online HERE
For other SDS sheets, please contact OSC Customer Service for those SDS requests
Click 'Forgot Password' at sign in. This will send the email associated with that username a temporary password (passwords are good for 48 hours). You will then be asked to update your password once you sign in with that temporary password
You can always contact OSC Storefront with issues or any other questions regarding online ordering
Past Ecommerce Webinars:
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Phone: (651) 644-7273
Quicklists